FAQ’s


If you have any other question, please contact us.
1What methods of payment can I use?
We do prefer PayPal payments , however if you do wish to pay using a different payment method , please contact us via phone or email.
2How long until the item be dispatched ?
We dispatch all items within 24hrs after payment has been confirmed
3Can I track my order ?
If you wish to have your order tracked, just select the tracking option during the checkout
4Who do i contact if i have problems with a delivery?
Please contact our Customer Services Department Email: info@orashop.co.uk Telephone UK: +44 020 3004 8546
5Who do I contact for technical support on a product?
You can contact us by phone or by emailing us , We will be more than happy to assist you and help to resolve any issue. Email: info@orashop.co.uk Telephone UK: +44 020 3004 8546
6Will you keep my personal information private ?
OraShop ensures that all sensitive information sent by you, such as credit card number, and all other personal information, is encrypted and securely transmitted when you place your order.
7How do i return a product?
If for some reason you wish to return your product, please contact us via phone or email, We will Provide a return Code and return instructions.
8How can i obtain a copy of an invoice?
A copy of an invoice can be requested from our customer services department. Email: info@orashop.co.uk Telephone UK: +44 020 3004 8546
9What are your bank account details?
Please contact us for alternative payment methods.